Support

Write to redknotapp@outlook.com. A real person reads every message, usually within two days.

How do I put it on my Lock Screen?

Touch and hold the Lock Screen, tap Customize, choose the Lock Screen, tap the widget area, then pick Red Knot and a style. Tap the widget again to choose which day it shows.

How do I use the full-page widget on iOS 27?

Touch and hold the Home Screen, tap Edit → Add Widget, choose Red Knot, and swipe to the full-page size.

Does my day count start at Day 0 or Day 1?

Day 1 by default, the way most couples count. You can change it for each day in Edit.

I bought Pro on another device, or my partner did.

Open Settings (the gear icon, top left) and tap Restore purchase. Pro is a one-time purchase and supports Family Sharing, so one purchase covers both of you if you share a family group.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

We broke up.

We're sorry. Open the day, tap Edit and choose Mark as ended. You won't get any more anniversary reminders for it. You can also delete it.